Privacy
Privacy notice.
How we collect, use and protect the personal information you share with us through this website.
Who we are
Chiltern Refurb & Project Management ("Chiltern", "we", "us") is responsible for the personal information collected through this website. You can contact us about anything in this notice using the contact form.
What we collect
When you send an enquiry, we collect the details you enter: your name, email address and, if you choose to give them, your phone number, company and the location of the property or site. We also keep the information you share about your project or opportunity, the options you select, such as budget and timescale, and the page you sent the enquiry from.
The website records privacy-friendly visitor statistics without cookies. These do not identify you personally.
How we use it
We use your details to respond to your enquiry, to discuss your project or opportunity with you, and to take steps you ask for before any agreement is made. When you send an enquiry, we may email you to confirm we have received it.
We rely on your consent, given when you submit a form, and on our legitimate interest in responding to people who contact us. We do not sell your information or use it for unrelated marketing.
Who we share it with
Your information is stored and processed by the service providers who host this website and deliver its emails on our behalf. They may only use it to provide those services to us. We may also share information where the law requires it.
How long we keep it
We keep enquiry details for as long as we need them to respond to you and to manage any project that follows. After that we delete them, unless we need to keep them for legal, accounting or insurance reasons.
Your rights
You can ask to see the personal information we hold about you, and ask us to correct it, delete it, or restrict or stop how we use it. Where we rely on your consent, you can withdraw it at any time. To make a request, contact us through the contact form.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Last updated September 2026. Questions about this notice? Contact us.